How do I sign up for my online portal?

Please click on the following link to register for the new online owner portal - you only need to complete the fields with the * :: https://camsfl.cincwebaxis.com/cinc/register/

How do I pay my Association dues?

You have 3 options to pay your Association dues. These options are by automatic ACH, through your online Homeowner Portal using the “Make a Payment” button, or by mailing your check to your Association’s lockbox. Please see the questions below detailing how to complete any one of these options.

How do I apply for automatic ACH payments?

To apply for automatic ACH, you can download the ACH form from your online portal under your “Documents” folder then in “Dues information & Forms”. Or you can request a form by using either the Contact Us page above, or by emailing us directly at manager@camsofflorida.com and we will email the form back to you.

How do I pay my Association dues through my online portal?

If you are planning on paying your dues through your online portal and have not done so already, please see how to register for the online portal above. Once you’ve registered & are logged into your portal, you will see “Make A Payment” as an option to click on, which will allow you to pay your dues. Please be aware that there are two ways you can pay on this Make A Payment screen: (1) is by eCheck or (2) by credit card. Please know that there are fees involved for paying your dues through your online portal, which are charged through a third party processing company. The management company nor the Association can waive those fees. If you do not wish to pay this fee, we recommend using one of the other payment options available.

How do I pay my Association dues via check?

If you are mailing in a check to pay your dues or using your bank’s BillPay to send a check, and not paying through your online portal or using the ACH payment method, you MUST mail your check to the lockbox address and not to our mailing address for your payment to be processed. The lockbox processing center is not affiliated with the management company nor the Association. The management company and the Association will not assume any responsibility for checks lost in the mail. We suggest for those who prefer mailing checks, that you’re registered for your online portal and review your account ledger frequently to ensure your checks are being received and posted to avoid any late fees and/or interest.

Please be sure to include your online portal Account Number on your check to ensure proper posting.  Your Account Number can be found under your Account Info drop down menu, and then choose My Profile. Your check should be made payable to your Association and then mailed to:

[Enter your Association Name Here]

c/o Community Association Management Solutions of Florida

PO Box 161628

Miami, FL 33116

How do I navigate around my new online portal to create an architectural request or a work order?

Depending on the services provided to your Association, you may have drop down options to submit an Architectural request, work orders, amenities reservations, and more. Please watch this informative video that the software company has provided that will guide you through various areas of the new online portal:

https://youtu.be/F5zuWaTgzQI?si=wd5CLy44TbNT2v3q

How do I register multiple properties that under one login account for the new online portal:

For owners who own multiple properties, you must register each property individually through the online portal. Once you have registered your first property, you will log in and you’ll see the property owner’s name in the top right corner of the screen. Click on the name, and then click on "Switch Account". Scroll to the bottom of the pop-up window where you will be given the ability to "Register an Additional Property". Continue this process until all of your properties have been registered. It may take some time for these additional properties to be processed and approved through the system, but if you do not receive a Registration Confirmation email within 24 hours, please let us know. Once they are all approved, you will use that "Switch Account" button to toggle between each unit in order for you to view their information (Account Ledger, Work Orders, etc.).